Customer Service Representative - State Farm Agent Team Member
FREDERICKSBURG - VA
Customer Service Representative - State Farm Agent Team Member
Full Time • FREDERICKSBURG - VA
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 1994 and currently lead a team of six. I've proudly served as a State Farm agent for over 30 years and remain passionate about helping customers protect what matters most while developing a high-performing team that is committed to excellence.
Giving back to our community is an important part of our agency. We proudly support organizations such as Toys for Tots, the Humane Society, local food banks, and the Greek Festival, and we enjoy making a positive impact beyond the office.
Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe great performance deserves to be recognized and rewarded. Team members have opportunities to earn monthly team bonuses and additional incentives through life insurance sales promotions. Top performers can also earn Hall of Fame recognition. We invest heavily in professional development, including access to nationally recognized sales trainers and resources designed to help our team continue sharpening their skills.
Our culture is supportive, customer-focused, and driven by excellence. We strive to be among the top performers in both sales and customer retention while never losing sight of providing exceptional service. I'm looking for someone who is reliable, detail-oriented, coachable, goal-driven, and has a growth mindset. If you're eager to learn and build a rewarding long-term career, we'd love to meet you.
I opened my agency in 1994 and currently lead a team of six. I've proudly served as a State Farm agent for over 30 years and remain passionate about helping customers protect what matters most while developing a high-performing team that is committed to excellence.
Giving back to our community is an important part of our agency. We proudly support organizations such as Toys for Tots, the Humane Society, local food banks, and the Greek Festival, and we enjoy making a positive impact beyond the office.
Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe great performance deserves to be recognized and rewarded. Team members have opportunities to earn monthly team bonuses and additional incentives through life insurance sales promotions. Top performers can also earn Hall of Fame recognition. We invest heavily in professional development, including access to nationally recognized sales trainers and resources designed to help our team continue sharpening their skills.
Our culture is supportive, customer-focused, and driven by excellence. We strive to be among the top performers in both sales and customer retention while never losing sight of providing exceptional service. I'm looking for someone who is reliable, detail-oriented, coachable, goal-driven, and has a growth mindset. If you're eager to learn and build a rewarding long-term career, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Anne Reeves - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $50,000.00 per year
We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Stafford, Virginia.
- We have 62 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none